Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Maria Urbanek

Maria Urbanek

June 20, 2024

5  out of  5
rating by Maria Urbanek
"Sharon always is willing to help me..also all the Staff"
Profile photo of Michael Boccelli

Michael Boccelli

April 14, 2024

5  out of  5
rating by Michael Boccelli
"Susan and Sharon are on top of their game."
Profile photo of Anita Di Giulio

Anita Di Giulio

April 10, 2024

5  out of  5
rating by Anita Di Giulio
"Recently switched to State Farm through Joe Ems Agency. Isabella was extremely helpful and professional. My options were explained in detail and made to fit my budget."
Profile photo of Eugene Hofmann

Eugene Hofmann

February 26, 2024

5  out of  5
rating by Eugene Hofmann
"Joe has been my insurance agent for over 20 years and I wouldn't have anybody else. He has my homeowners my life insurance and my automobile insurance and when needed he has been avail or one of his great staff."
Profile photo of Karen Butler

Karen Butler

September 22, 2023

5  out of  5
rating by Karen Butler
"Best Agent"
Profile photo of Paul Degregorio

Paul Degregorio

August 31, 2023

5  out of  5
rating by Paul Degregorio
"Great customer service!!!"
We responded:
"Thanks Paul!"
Profile photo of Danny Dragoni

Danny Dragoni

May 3, 2023

5  out of  5
rating by Danny Dragoni
"Best place for insurance hands down"
Profile photo of Steve Owens

Steve Owens

December 17, 2022

5  out of  5
rating by Steve Owens
"The Best, always there for his clients."
Profile photo of Lorraine Armento

Lorraine Armento

February 2, 2022

5  out of  5
rating by Lorraine Armento
"Joe Ems and his staff are great to work with. Sharon goes over and above with a smile in her voice. She is knowledgeable and friendly, never seems rushed and ALWAYS follows through. Thank you Sharon and Joe, you guys are the best."
Profile photo of Kyle Wlas

Kyle Wlas

January 9, 2022

5  out of  5
rating by Kyle Wlas
"Been with Joe for a few years always great rates, good service and a honest opinion, let's me know if theirs a chance to lower my rate and saves me money"
We responded:
"Thanks for the great review Kyle! We appreciate your continued loyalty and will continue to provide you with the best of service."
Profile photo of Cindy Joy Marselis

Cindy Joy Marselis

July 20, 2021

5  out of  5
rating by Cindy Joy Marselis
"Susan and Sharon are truly wonderful to work with! They respond immediately whenever I need them, they provide me with expert advice on what type of insurance I should carry, and can make a really awful experience which would require a claim as easy and painless as possible. I could not recommend this agent more. I have all of my insurance needs met with this office!"
We responded:
"Thank you for leaving such a kind review! We're very lucky to have Susan and Sharon on our staff as they are the best in the business."
Profile photo of Debbie Giordano

Debbie Giordano

July 15, 2021

5  out of  5
rating by Debbie Giordano
"Joe Ems and his staff are great! Especially Sharon and Susan. They always look for the best rates and coverage and are always looking out for the customer. So knowledgeable and dependable. Pleasant and very professional but down to earth and can relate to your problems and insurance needs. Highly recommend!"
We responded:
"We appreciate the review Debbie! We'll continue to provide you with top notch service."
Profile photo of Melissa Erardi

Melissa Erardi

July 14, 2021

5  out of  5
rating by Melissa Erardi
"Only spoke to the staff a couple of times, but both Susan and Sharon were very helpful and knowledgeable!! They answered my questions right away, and sent the paperwork I requested immediately! I would highly recommend them to anyone looking for great insurance, backed by a helpful, qualified staff!!"
We responded:
"We're so happy to hear that you feel this way Melissa. If there's anything you ever need just give us a call!"
Profile photo of Bill Weuthen

Bill Weuthen

June 24, 2021

1  out of  5
rating by Bill Weuthen
"Have been a customer for 44 years. Asked why my car insurance went up 25 percent. No reason. Just said that is the way it is."
Profile photo of Judy Tomlinson

Judy Tomlinson

May 12, 2021

1  out of  5
rating by Judy Tomlinson
"We have been with Joe Ems for over 30 years. We are so disappointed in the way he DIDN'T help our son and how they are not helpful at all,we dropped him. Would not recommend at all. Also found the same coverage for a lot cheaper. Very dissatisfied 👎👎"
Profile photo of Eric Vaughn

Eric Vaughn

April 9, 2021

5  out of  5
rating by Eric Vaughn
"Staff is great, will go that extra mile to get your questions answered."
We responded:
"Thanks for the great review Eric!"
Profile photo of Gina Krussell

Gina Krussell

April 2, 2021

5  out of  5
rating by Gina Krussell
"I've been a customer of Joe Ems at state farm Insurance for 20 plus years I have car, Homeowners and life insurance with them. I want to give a big shout out to Joe Ems, Selina and the whole staff You guys are 👍"
We responded:
"Thanks Gina, you're the best! Always happy to help you out whenever you need us!"
Profile photo of Nicole Camp-Blade

Nicole Camp-Blade

April 2, 2021

5  out of  5
rating by Nicole Camp-Blade
"I have been with joe ems for years, today i had the pleasure to work with selena! To have someone go ABOVE and beyond for you, to get you what you need is the best feeling ever. She was absolutely amazing, she took the time to talk to me , go through things me even got to know things about my new house, you ever need a quote, for anything home auto etc, highly recommend speaking with selena at joe ems office. personal , and amazing."
We responded:
"Thanks for the awesome review Nicole! We're always willing to go above and beyond for our clients."
Profile photo of David Amodei

David Amodei

March 30, 2021

5  out of  5
rating by David Amodei
"The staff is all ways helpful. I have been with them for almost 20 years and will continue to stay with joe and his staff. And a special thanks to Selina for all the help lately"
We responded:
"Thanks David! We really appreciate you sticking with us for so long, you've always been a great client to work with."
Profile photo of Jo Joyce-Gandolfo

Jo Joyce-Gandolfo

March 22, 2021

5  out of  5
rating by Jo Joyce-Gandolfo
"Joe Ems and Joe Jr. are incredible. They get back to you immediately, follow up to make sure you are satisfied, take their time to answer any questions you may have. I can't say enough good things. If you are looking for insurance go with them. You won't be sorry!"
We responded:
"We appreciate the great review and your customer loyalty!"
Profile photo of Stevie Goldman

Stevie Goldman

March 12, 2021

5  out of  5
rating by Stevie Goldman
"Everyone at this agency goes above and beyond to ensure that their costumers are pleased and taken care of. I would highly recommend Joe Ems to anyone in need as he is friendly, caring and always has a positive attitude."
We responded:
"Stevie, thank you for the great review. We're so happy to hear that you feel this way about our office."
Profile photo of Emily Miletto

Emily Miletto

March 12, 2021

5  out of  5
rating by Emily Miletto
"Joe Ems is by far the most genuine person I have ever met. The employees were phenomenal and assisted me with all my needs. I would recommend his business to everyone!"
We responded:
"Thank you Emily! We appreciate you choosing State Farm for all of your insurance needs!"
Profile photo of Simrun Jobanputra

Simrun Jobanputra

March 11, 2021

5  out of  5
rating by Simrun Jobanputra
"Fantastic customer service. Very helpful in answering questions and responding in a timely manner! Overall a great business to work with!!"
We responded:
"We hold ourselves to a high standard when it comes to customer service, I'm happy that you feel that we're doing right by our clients!"
Profile photo of Brooke Hengy

Brooke Hengy

March 11, 2021

5  out of  5
rating by Brooke Hengy
"everyone i talked to was so nice and helpful and was able to answer all of my questions!! highly recommend! great business!"
We responded:
"Thanks for the recommendation Brooke!"
Profile photo of Shannon O'Neill

Shannon O'Neill

March 11, 2021

5  out of  5
rating by Shannon O'Neill
"Best insurance company I've ever been with! The staff is friendly and attentive, Joe himself is always quick to get back to me with any issues. Overall, no complaints!"
We responded:
"Thank you Shannon! Happy to hear that your experience with our office has been a positive one!"